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Store Policy

Terms and Conditions.  

PAYMENTS 

Credit card payments for each delivery are processed the same day the order is requested, or business days prior to each scheduled delivery. Please contact us for any changes in your billing information. 

CHANGES TO YOUR ORDER 

All changes to your order (including “disliked” items, changing items ordered, & cancelling/postponing a delivery) must be made before your order cut-off. Your cut-off date and time can be found by logging into your account and clicking “Shopping Cart.” 

POSTPONING OR CANCELLING YOUR DELIVERY 

 

Should you choose to cancel your delivery, you must inform us by calling our customer service Team. Orders cancelled after your order cut off time will incur a cancellation fee equal to the cost of your packaged order. Your order cut off time can be found by logging into your account and clicking “Shopping Cart”. 

STOLEN OR UNSUCCESSFUL DELIVERIES 

You have the option to received your delivery face to face or your delivery can be left in front of your home if you’re not present to receive it, however we accept no responsibility for replacement or refund in the case of theft. We’ll do our best to determine whether the delivery was made to the correct home, but if so, it will not be replaced nor refunded. 

Similarly, we accept no responsibility for attempted deliveries that are not successful for factors outside our control, including, but not limited to: 

• Inaccessible homes (gates to which we are not provided a gate code, unclear walkways) 
• Incorrect addresses 
• Office/workplace closure (please be sure to “skip” your delivery if your place of employment is your delivery location and will not be open on a specific delivery  date)

 

 

PRIVACY POLICY 

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. 

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. 

COLLECTION OF INFORMATION 

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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